The dreaded S word

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“Anytime you’re tempted to upsell someone else, stop what you’re doing and upserve instead.”— Daniel H. Pink, To Sell is Human: The Surprising Truth About Moving Others “Sales.” The dreaded S word. The ugly duckling. The black sheep. The Shrek of business. “Selling” and “salespeople” can conjure a lot of negative associations. It often brings […]